Citrus Abuse Shelter Association 

                                                                       Job Summary 

Job   Title:     Advocate (Non-Exempt) 

Location:      Shelter and Outreach 

Position reports to:  Shelter Program Manager 

Qualifications and Skills: 

Previous experience working with individuals in a crisis setting or social services preferred. Professional training may be substituted for experience. Must have a 

valid Florida driver’s license. 

1. Conduct interviews and crisis intervention with victims of domestic violence crimes in order to determine needs and explore options. 
2. Assess lethality and conduct safety planning with victims of crime on a case-by-case basis. 
3. Assist victim with a case plan (give information and referrals, transport to appointments). 
4. Complete victim compensation forms and legal referrals as needed and provide other information as needed. 
5. Maintain contact with other advocates regarding shelter issues and victims’ case plans. 
6. Maintain counseling forms and statistics on all victims of crime in accurate, complete files. 
7. Complete monthly statistical forms. 

1. Assist in the training of volunteers for VOCA position. 
2. Attend meetings and trainings as scheduled. 
3. Report any unusual incidents or breeches in security to the program manager. 
4. Other duties as assigned by supervisor or CEO. 

• All Employees of CASA are expected to demonstrate a commitment to: 

- promoting diversity and equality 

- professional ethics and standards 

- flexibility and teamwork 

- protection of confidentiality 

• Physical Demands described below are representative of those that must be met by an employee to perform the essential functions of the job. 

- Ability to see, sit, hear, talk, walk, stand and read. 

- Ability to use arms, hands and fingers (mopping, sweeping, computer use, writing etc.). - Ability to reach, stock, climb (step stool or ladder), bend, balance, crouch, kneel and crawl. 

- Ability to lift and move up to 25 pounds frequently (donations, food, babies etc.). 

• Environmental Conditions which may be experienced are loud noise, the use of toxic or caustic chemicals (ammonia, bleach etc.), and extreme weather conditions. 

I have read the duties and requirements of this position. By signing below I agree and understand that I must be able to perform each duty and requirement set forth above. 

___________________________________________________________      ____________________________

Employee Signature                                                                      Date 

___________________________________________________________     _____________________________

Supervisor Signature                                                                    Date 

Updated: 7/11/14 

                                                         Citrus Abuse Shelter Association 

                                                                       Job Summary 

Job   Title:     Advocate (Non-Exempt) 

Location:      Shelter and Outreach 

Position reports to:  Shelter Program Manager 

Qualifications and Skills: 

Previous experience working with individuals in a crisis setting or social services preferred. Professional training may be substituted for experience. Must have a 

valid Florida driver’s license. 

1. Conduct interviews and crisis intervention with victims of domestic violence crimes in order to determine needs and explore options. 
2. Assess lethality and conduct safety planning with victims of crime on a case-by-case basis. 
3. Assist victim with a case plan (give information and referrals, transport to appointments). 
4. Complete victim compensation forms and legal referrals as needed and provide other information as needed. 
5. Maintain contact with other advocates regarding shelter issues and victims’ case plans. 
6. Maintain counseling forms and statistics on all victims of crime in accurate, complete files. 
7. Complete monthly statistical forms. 

1. Assist in the training of volunteers for VOCA position. 
2. Attend meetings and trainings as scheduled. 
3. Report any unusual incidents or breeches in security to the program manager. 
4. Other duties as assigned by supervisor or CEO. 

• All Employees of CASA are expected to demonstrate a commitment to: 

- promoting diversity and equality 

- professional ethics and standards 

- flexibility and teamwork 

- protection of confidentiality 

• Physical Demands described below are representative of those that must be met by an employee to perform the essential functions of the job. 

- Ability to see, sit, hear, talk, walk, stand and read. 

- Ability to use arms, hands and fingers (mopping, sweeping, computer use, writing etc.). - Ability to reach, stock, climb (step stool or ladder), bend, balance, crouch, kneel and crawl. 

- Ability to lift and move up to 25 pounds frequently (donations, food, babies etc.). 

• Environmental Conditions which may be experienced are loud noise, the use of toxic or caustic chemicals (ammonia, bleach etc.), and extreme weather conditions. 

I have read the duties and requirements of this position. By signing below I agree and understand that I must be able to perform each duty and requirement set forth above. 

___________________________________________________________      ____________________________

Employee Signature                                                                      Date 

___________________________________________________________     _____________________________

Supervisor Signature                                                                    Date 

Updated: 7/11/14